We'll be sad to see you go! If your vitamin boxes are piling up, feel free to change your subscription’s cadence or delay your next box, so you can catch up on your boxes!
To change your subscription cadence, head over to Account, and select Manage Subscription > Edit > Edit Frequency. To delay a renewal order, simply go to Your Plan Details. Click Edit Delivery and choose the specific delivery date you have in mind for your next renewal order.
You can cancel your subscription any time on our site or app by logging into your account.
Website: Your Name > Account > Manage Subscription > Edit > Cancel Subscription
App: Your Plan > Subscription Settings (Icon in Top Right Corner) > Cancel Subscription
Cancelling your subscription does not cancel any in-process order. Any already-processed orders will still ship, so if you see it in your Order History it will come to your door. Once you pause the subscription, you can confirm its status by visiting the Upcoming Orders page. And don't worry – since we make canceling anytime so easy, there's no need to email us.
