We'll be sad to see you go! If your vitamin boxes are piling up, feel free to change your subscription’s cadence or delay your next box, so you can catch up on your boxes! To change your subscription cadence, head over to Account Settings in Your Plan, and select your preferred cadence under Recurring Deliveries. If you need to delay your order, it’s easy! Just go to My Plan, click “Manage Delivery," and select Delay. You will have the option to delay your delivery by 1, 2, 3, or 4 weeks!
You can also cancel any time on our site or app by logging into your account and clicking Your Name > Your Plan > Account Settings > Manage Subscriptions > Pause. Requesting to pause your subscription indefinitely will fully cancel it, so you won't be billed for any future orders unless you reactivate manually in the future. Any already-processed orders will still ship, so if you see it in your Order History it will come to your door. Once you pause the subscription, you can confirm its status by visiting the Upcoming Orders page. And don't worry – since we make canceling anytime so easy, there's no need to email us.
NOTE: We offer two subscriptions: a Vitamin+ Quick Sticks subscription and a Powder subscription. Be sure to manage each as its own subscription!